Ordering is easy and convenient. Simply visit our website, browse through our collection, and add your chosen items to the cart. Once you're ready, proceed to checkout, fill in your delivery details, and choose your payment method. After placing your order, you will receive a confirmation email with your order details.

Yes, we deliver to all corners of Bangladesh. Our aim is to make Layaana's products accessible to everyone, regardless of where they live in the country.

Our standard delivery charge is 70 BDT in Dhaka city and 120 BDT for the whole of Bangladesh. Also, we sometimes offer free delivery based on your order quantity or specific product offers. The estimated delivery charges will be shown at checkout before you confirm your order.

Delivery times vary depending on your location. Typically, orders are delivered within 2-5  days. For pre-orders, delivery times might be different, and we communicate the expected delivery timeframe with the customer before shipping.

We recommend cash on delivery (COD) for its convenience, we also offer the option to pay through bKash, Rocket, debit/credit cards, and bank transfers. to make your shopping experience smooth and convenient.

Yes, we have a return and exchange policy in place. Items can be returned or exchanged within 7 days of delivery, provided they are in their original condition, with tags intact. Please visit our Returns & Exchanges section on our website for more detailed information.

Once your order is shipped, you will receive a tracking number via email or your phone number. You can use this number on our website to track the status of your delivery.

Our customer service team is available to assist you with any inquiries or issues. You can reach us via email, phone, or our social media platforms. Visit our Contact Us page on our website for more details.